KULDIP MEHTA
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Professional experience

Twelve years, four companies, one consistent brief: make the operation hold.

2021 — Present
Vadodara, India
GCC model
Director of Administrative Operations
US based SaaS company
Cloud contact center and outbound dialer software. HQ in Los Angeles, California. India operations in Vadodara, run as a GCC.
Trusted advisor to US leadership, managing the operational workflows of the India Global Capability Center and de risking initiatives through process design and execution discipline.
Lead end to end administrative operations across bookkeeping, payroll, filing systems and supply chain, improving turnaround on core workflows.
Own budget development, monitoring and cost control across administrative functions, reducing operating cost while holding service quality.
Run month end and quarter end close alignment: financial reconciliation, compliance reporting and stakeholder communication on a fixed cadence.
Partner with finance and operations leadership on expenditure, financial risk and forecast accuracy through data driven planning.
Coordinate finance, legal counsel, government bodies and international partners across the US to India GCC structure.
Lead HR and organisational functions: staffing strategy, employee relations, compensation administration and team development as the India team scaled.
Drive vendor and facilities management, and compliance with health, safety and regulatory standards.
2018 — 2020
Vadodara / Noida
Business Development Manager
SoftSages Technology (RajNap)
Pennsylvania based IT solutions company with India operations.
Managed the full deal lifecycle: RFP registration, response drafting, go or no go qualification and high value bid submission.
Directed proposal oversight and commercial structuring for enterprise deals, applying risk assessment and financial analysis to improve deal quality and forecast accuracy.
Built B2B growth strategies and enterprise partnership programmes aligned to real delivery capability.
2017 — 2018
Vadodara, India
Business Development Manager
Bhavi Technologies (India) Pvt. Ltd.
Ran business process analysis and strategic planning across IT, HR and operations, identifying improvement and de risking opportunities.
Designed and implemented business plans that drove measurable client acquisition and revenue growth for enterprise software solutions.
Cultivated long term enterprise partnerships through consultative engagement and programme management.
2014 — 2017
Ahmedabad, India
IT Consultant
Elitel IT Services
Delivered consulting on business process optimisation, requirements gathering and cross team coordination for clean project execution.
Executed business development through targeted outreach and competitive bidding, winning new client engagements with tailored proposals.
Managed client communication and delivery coordination for emerging business growth.
How I engage

Three ways companies bring me in.

01
Stand up a GCC
Entity, site, first leadership hires, compliance calendar and governance, through to a handover your own people can run.
02
Fix an operation
A center that exists but misses close deadlines, loses people or cannot forecast. Diagnosis, rebuild, measurable rhythm.
03
Advise the board
Ongoing counsel to founders and executives on India strategy, cost structure, regulatory exposure and organisation design.
© 2026 Kuldip Mehta
Vadodara, Gujarat, India